***SPECIAL MESSAGE REGARDING FILING CLAIMS FOR HURRICANES HELENE & MILTON*** As part of our agency’s Storm Response Plan, this message provides you with important information on how to file claims related to Hurricanes Helene & Milton. During business hours, call us at (888) 728-0817 or email our Claims Team at claims@bbimi.com ! Outside of business hours, you can email a team member or leave a phone message, but we recommend that you attempt to contact your insurance company directly so they can prioritize your claim immediately! If possible, locate the claim reporting telephone number or email address on your insurance policy paperwork. Click here for a list of many insurance companies' claim reporting numbers. If you can locate a phone number, but not your policy number, we suggest calling the company anyway as they may be able to look up your information and assist you.
If you are unable to contact your insurance company, our agency’s 24-hour emergency operations hotline will assist you! To connect with a live team member, please call our office phone number (888) 728-0817 and dial 7.
Additionally, our team will be monitoring our claims@bbimi.com mailbox periodically outside of business hours.
Throughout the storm, our agency will be operational and here to serve you.
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